Transport services

Please do not travel other than for urgent reasons |
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Moving safely
General recommendations
- It is mandatory to wear a mask at all times while using public transport: inside the vehicles, at stations, stops and corridors.
- Please, avoid using public transport if you feel sick or if you are in a risk group. Under no circumstances, do not travel if you have been diagnosed with COVID-19 or if you have any symptom compatible with such disease.
- If possible, work and make any bureaucratic procedure from home. If you must travel, avoid rush hours whenever you can.
- Be aware that it may take longer than usual to travel in public transport. You can find access limitation and safety controls.
- Try to keep the safety distance with other public transport users.
- When you exit the public transport, wash your hands thoroughly with water and soap or with hydroalcoholic gel as soon as you can.
For bus users
- At bus stops, please wait in organised queues and keep the safety distance amongst users. The queues must be straight and should not occupy the whole sidewalk.
- If you are on a platform or at a bus stop, leave enough space in front of the doors and let other users to exit the transport comfortably.
- Keep the distance while entering the vehicle; the driver will wait for you.
- Remember to keep interaction with drivers to a minimum.
- A safety screen will be placed next to the drivers to prevent contagion.
- Do not enter the bus if it is at its full capacity, wait for the next one.
- When going to validate your ticket, keep the distance with the user that goes before you.
- Seats can be occupied 100%.
For train, metro and tram users
- Patiently wait in organised queues in the entrance and exit corridors of train and metro stations.
- Inside the stations, keep right in corridors and leave space for users going in the opposite direction.
- On escalators and conveyor belts, form a queue and do not overtake those that go before you.
- Do not use the elevators at full capacity.
- While you wait for the train, metro or tram, maximise the distance with other users by positioning yourselves along the platform.
- Seats can be occupied 100%.
- Inside the train, metro or tram, position yourselves along the vehicle.
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Bicycle
Recommendations to reduce the risk of infection in Bicibox or e-Bicibox service
It is MANDATORY to wear a mask.
Steps to use the service:
Bicibox website
93 480 15 59
info@bicibox.cat
It is MANDATORY to wear a mask.
Steps to use the service:
- In case you run into some other user when getting or parking a bike, keep a safety distance of 1.5 to 2 metres.
- Insert your card in the panel card reader and press the needed buttons only.
- Open the e-Bicibox door and get or park the bike. Touch the minimum elements needed.
Bicibox website
93 480 15 59
info@bicibox.cat
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Reobertura del servei e-Bicibox
Coincidint amb la reobertura del servei, per tal de limitar el risc de contagi davant de la situació d'emergència sanitària actual, el servei e-Bicibox ha establert les següents recomanacions per als usuaris:
- Eviteu els desplaçaments innecessaris: contenir la propagació de la COVID-19 és responsabilitat de tots. Si podeu, quedeu-vos a casa.
- Només heu de sortir per cobrir les necessitats bàsiques o si heu de treballar presencialment, per exemple, en una empresa dedicada a activitats essencials.
- Obligatori utilitzar guants i recomanable portar mascareta.
- Si quan arribeu al mòdul e-Bicibox per retirar o aparcar la bicicleta coincidiu amb un altre usuari, respecteu la distància de seguretat establerta: entre 1,50 i 2 metres.
- Si teniu necessitat d'esternudar o tossir, seguiu les indicacions sanitàries i eviteu l'expansió tapant-vos el nas i la boca amb el colze flexionat. D'aquesta manera, evitareu que les gotícules es dipositin en el quadre d'interacció i protegireu la resta d'usuaris d'un possible contagi.
- Poseu la vostra targeta al lector del quadre d'interacció i premeu únicament els botons imprescindibles.
- Obriu la porta de l'e-Bicibox i retireu-ne o aparqueu-hi la bicicleta. Toqueu el mínim imprescindible d'elements comuns, com el pany. Els guants us ajudaran a prevenir possibles contagis i a evitar lesions davant de possibles caigudes.
- Durant el teu trajecte, sempre que pugueu eviteu tocar-vos la cara, els ulls, el nas i la boca, així evitareu possibles contagis.
- Renteu-vos les mans en profunditat amb aigua i sabó (o solucions alcohòliques).
- Netegeu la targeta d'abonat amb un drap humitejat amb aigua i sabó (o solucions alcohòliques).
Web del Bicibox
93 480 15 59
info@bicibox.cat
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Taxi

- Taxis will meet 60 % of demand.
- 50% of the cab fleet works on weekends
- It is mandatory to wear a mask in the taxi.
- Only the 30 % of the AMB taxi fleet will be operating daily.
- Taxis can install temporary safety screens.
- Temporary suspension of taxi stands in terminal 2 (T2) of the Barcelona-El Prat airport.
- Try opening doors with your NON-dominant hand.
- The seat next to the driver must be free at all times.
- Once a day, the vehicle needs to be cleaned and disinfected.
- It is recommended to open the windows in order to renew the air. Avoid using climate control systems.
- Cash payment should be avoided. Please, use card or phone payment whenever possible.
- The taxi driver is not compelled to hand printed payment receipts, unless specifically requested and accepted by passengers.
Taxi radio stations
Taxi apps
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